Climate King review summary
5
on BBB,Feb 10, 2022
Vynadra
They were very professional and nice and showed me exactly what was wrong with my heating system
5
on BBB,Feb 01, 2022
Dorothy
Your serviceman was curious and professional. I am pleased with your service
5
on BBB,Jan 25, 2022
Christian
They were professional and quite timely. The young man and his boss came and diagnosed the issue right away. I would definitely use their service again.
5
on BBB,Jan 18, 2022
Dekendrix
My technician was very professional, and attended to the task at hand with no problem.
5
on BBB,Dec 14, 2021
Jaye
The Technician Mr. *******(?) was very professional, knowledgeable and efficient! First rate job! The business needs to keep employing young men and women like this!
5
on BBB,Dec 01, 2021
Leslie
Two very nice guys with happy, upbeat personalities came and quickly fixed my problem. They were fast to come and fast to repair. I would recommend Climate King. Fast, courteous and professional repair.
5
on BBB,Nov 17, 2021
Rhonda
Wonderful team . Tech was prompt and gave courteous service. He performed the job to our satisfaction.
5
on BBB,Nov 11, 2021
J.
My issue was not with Climate King; my issue was more with the warranty company because they would not allow Climate King purchase the materials needed and they therefore ordered the wrong parts several times causing us to have to finish the summer with no A/C upstairs. My only issue with Climate King is that we were not kept abreast of the process as they assumed the warranty company was doing so. Other than that ; the techs were knowledgeable and answered all my questions with eagerness and patience and were not offended at my asking of questions.
5
on BBB,Nov 05, 2021
DeWain
I had an excellent experience! The two technicians were professional, knowledgeable, and courteous. They had my heat on in minutes! I’m covered by a home warranty, and my expectations were definitely met!
3
on BBB,Oct 29, 2021
B.D.K
Overall satisfactory service. Communication could be better when it comes to status of work orders, dealing with home warranty company. The company comes off as nonchalant dealing with customer care.
5
on BBB,Oct 13, 2021
Joyce
I really recommend Climate King to all of my family and friends. Very professional. Explain the work that need to be done, Very friendly. Just a great company. I can give a 5 stars rating.
5
on BBB,Oct 05, 2021
Larry
Outstanding service, ******* did a great install, very knowledgeable, punctual, hard working and personable! Thanks!
4
on BBB,Sep 29, 2021
Ronnie
Install Technicians were fantastic they are professionals and take a personal interest in your concerns. Never received any status updates on parts prior to the install. Not one single call for a month and a half from anyone with climate king, we had to go through our home warranty agency to communicate with climate King to give us updates on status of our new AC unit.
5
on BBB,Aug 24, 2021
Tony
Very professional and very reasonable priced. Was not pressured into making a haste decision. They were early and completed the job in one day. Very highly recommend them
5
on BBB,Aug 21, 2021
Phil
My service guy was fantastic! Hit every mark. Knowledgeable and extremely courteous! Knew what was wrong and repaired it immediately. A pleasure doing business with Climate King.
5
on BBB,Aug 11, 2021
Susan
Excellent. Arrived on time, quickly diagnosed and fixed my attic fan which had 2 problems with it. The technicians were courteous and efficient. Highly recommend!!
5
on BBB,Aug 11, 2021
Stephanie
Techs called ahead, very professional, located the problem and fixe it quickly.
5
on BBB,Aug 04, 2021
John
Very good service. This is my third time dealing with Climate King and all have been very good. I recommend them.
5
on BBB,Jul 27, 2021
Robbie
Climate King is awsome, ***** called me to let me know that he would be at my house in the next 45 minutes. ***** and ***** both did an execllent job replacing both my a/c and heater. I will be recommanding this company to everyone I know. The price was right. Thank you Climate King for fixing my a/c. Sincerly, ****** ********
3
on BBB,Jul 23, 2021
C
Didn’t really keep me up to date on what was wrong with my unit or inform me of when my parts came in. All communication was on my end. They did however replace my unit with no issues when they came out. The technicians, ***** and ******, were great at their job and friendly.
5
on BBB,Jul 17, 2021
Kelli
They were in time and handled my problem quickly. Highly recommend
5
on BirdEye,Jul 15, 2021
Dori
Brian was our service tech! He did a very thorough job and was very kind and professional. I would highly recommend him and was impressed by his service!
4
on BBB,Jul 01, 2021
Shundra
They did a good job with getting an assessment of my issues with my AC and got them fixed. My only issue was that it took them so long to get to me. My AC broke down on June 8th. They didn't come out till that Friday the 11th. They had to go through my home warranty company, which I totally understood, and the warranty company was dragging its feet which took a week. On the 21st I called because everything was finally approved and I was given an estimate. I didn't get an appointment to get my replacement till the 30th. So I was without my air for a little over 3 weeks. Then I was charged additional for use of a debit/credit card, which hadn't been told to me with the initial estimate. Now the work they did was excellent, but the time it took was terrible. I've had work from them before and they have always done a good job for me. It was just this time it was bad.
5
on BBB,Jun 29, 2021
Toni
Very professional and efficient service. No surprises. Service men were pleasant
5
on BBB,Jun 21, 2021
Gina
They were great!! We already had issues with other companies not doing anything they said. Comfort showed up when expected. Did the work when expected and were all just great guys!!! We are so grateful to them!!!